Terms of Service

Effective 2026-10-28. These terms are also the End User Licence Agreement (EULA) for the Slots Club app.

1. Agreement

These terms are an agreement between you and FlyCow Games Inc. ("FlyCow", "we", "us"). They cover the Slots Club app, the online services it connects to (accounts, cloud save, chat, leaderboards, tournaments, jackpots and notifications) and this website, together "Slots Club". By installing or using Slots Club you accept these terms and our Privacy Policy. If you do not accept them, do not use Slots Club.

EULA. These terms are the licence agreement for the app. Apple's Licensed Application End User License Agreement (the "Standard EULA") also applies to anything these terms do not cover. If the two conflict, these terms apply, except that section 16 (Apple) always applies as written.

2. Who can play

• You must be at least 18, or older if the law where you live sets a higher age for social casino games. The app uses Apple's age range check, and we close accounts that we learn belong to anyone under age.
• Slots Club is not available in Washington State. Do not use it there, and do not use a VPN or other tool to hide your location.
• Do not use Slots Club anywhere it is against the law.
• You need a Game Center account to sign in. You are responsible for what happens under your account.

3. Coins have no cash value

Coins and any other in-game items are a virtual score for entertainment. They have no cash value. They cannot be redeemed, cashed out, withdrawn, sold, exchanged or transferred to another player or account, for money or anything else of value. They are not money, credit or property. When you buy coins you get a limited, personal licence to use them in Slots Club, nothing more.

This is not gambling. Slots Club offers no real-money gambling and no chance to win real money or prizes. Jackpots, tournament prizes, coin drops and every other win are paid only in coins. Practice or success at Slots Club does not mean future success at real-money gambling.

We may correct a balance that was credited by mistake or through cheating.

4. Purchases

• Coin packs and VIP are sold by Apple through the App Store. Apple is the seller, takes the payment and shows the price in your local currency before you buy.
• All purchases are final and non-refundable, except as Apple's refund policy allows or the law requires. We cannot issue refunds. To ask Apple for one, visit reportaproblem.apple.com.
• If you paid and did not receive what you bought, email hello@flycowgames.com and we will help.
• If a purchase is refunded or reversed, we may remove what it gave you, including coins.
• Buy Feature. Some machines let you buy a bonus feature directly. You pay for it with coins, not money, and the app shows the coin cost before you buy. Buying a feature does not guarantee a win.

5. VIP membership

• VIP is an optional subscription billed to your Apple Account at the price shown in the App Store before you buy.
• It renews automatically at the end of each period unless you cancel at least 24 hours before the renewal date.
• Cancel in Settings → your name → Subscriptions on your device, or at apps.apple.com/account/subscriptions. We cannot cancel it for you, and deleting your Slots Club account does not cancel it.
• When you cancel, VIP lasts until the end of the period you have paid for. There are no partial refunds, except as Apple allows.
• If a free trial is offered, Apple decides who is eligible. Unless you cancel at least 24 hours before the trial ends, it turns into a paid subscription.
• VIP benefits are for entertainment. They never change the odds or the return of any machine. We may change VIP benefits; if a change is significant we will tell you in advance.

6. Your account and display name

You choose a display name. It must not be offensive, impersonate anyone (including FlyCow staff), contain personal information or advertise anything. We filter names and may change or remove a name that breaks these rules.

7. Chat rules

Chat is shared with other players. You are responsible for what you post. Do not post:

• harassment, threats, bullying, or hate against anyone for who they are;
• sexual or violent content, or anything involving minors;
• spam, advertising, links or repeated messages;
• your own or anyone else's personal information;
• offers to buy, sell or trade coins or accounts for money or anything of value;
• anything illegal or that infringes someone else's rights.

Enforcement. You can report messages and display names and block players. Reports are reviewed by an automated AI moderator with human review on escalation. We may hide or remove messages, warn you, mute you for a time, ban you from chat, or suspend your account. Serious or repeated breaks of these rules can lead to a ban without warning. We do not promise to review everything. If you think a decision about you was wrong, email hello@flycowgames.com and a person will look at it. Losing chat access does not entitle you to a refund.

Coin drops are occasional coin gifts we post in chat. Each one can be claimed once per player, with daily limits. We may change or stop them at any time.

8. What you post

You keep ownership of what you write in chat and your display name. You give us a worldwide, non-exclusive, royalty-free licence to host, store, copy, display and moderate that content to run Slots Club. The licence ends when the content is deleted from our systems, except for copies kept in moderation records as described in the Privacy Policy. You confirm you have the right to post what you post.

9. Leaderboards, tournaments and jackpots

• Leaderboards and tournaments show your display name and scores to other players. Prizes are coins only.
• Some scores and achievements are reported to Apple Game Center. Those are stored by Apple, and we cannot erase them, even if you delete your account.
• Jackpots, tournaments, events, bonuses and coin drops may change, pause or end at any time, including while one is running.
• We may cancel scores, entries or awards that we reasonably believe came from cheating, automation, a bug or abuse.

10. Your licence and our rules

We give you a personal, non-exclusive, non-transferable, revocable licence to use the app on Apple devices you own or control, for your own entertainment, as allowed by the Usage Rules in the App Store terms. Everything in Slots Club (code, art, sound, text and machine designs) belongs to FlyCow or our licensors. You may not:

• copy, modify, sell, rent or redistribute the app, or reverse engineer it except where the law allows;
• cheat, use bots, scripts or modified clients, or tamper with the app, its saves or its network traffic;
• exploit bugs instead of reporting them;
• attack, overload or probe our services, or try to get around the Washington block or the age check.

11. Deleting your account

You can delete your account at any time in the app at Account → Delete account, or by email. Deleting it erases your progress, coins and standings, and they cannot be restored. It does not cancel VIP and does not entitle you to a refund. See the account deletion page and the Privacy Policy for what is deleted and what is kept.

12. Changes to the game

Slots Club is a live game and will change. We may add, change or remove machines, features, prices and events. Our services may sometimes be unavailable. If we ever close Slots Club, coins and other virtual items end with it; they have no cash value and nothing is paid out. We will give reasonable notice if we can.

13. Suspension and termination

You can stop at any time. We may suspend or end your access if you break these terms, if we must by law, or to protect players or our services. Where reasonable, we will tell you why. If your access ends, your coins, items and VIP benefits end too, and no refund is due except as Apple's policy or the law requires. Sections 3, 8, 14, 15, 16 and 18 continue to apply after these terms end.

14. Disclaimers

Slots Club is provided "as is" and "as available". To the fullest extent the law allows, we disclaim all warranties not stated in these terms, including implied warranties of merchantability, fitness for a particular purpose and non-infringement. We do not promise that Slots Club will be uninterrupted or error-free. Some places do not allow these exclusions, so parts of this section may not apply to you.

15. Limitation of liability

To the fullest extent the law allows, FlyCow is not liable for indirect, incidental, special, consequential or punitive damages, or for lost profits, data or virtual items. Our total liability for all claims about Slots Club is limited to the greater of the amount you paid for Slots Club in the 12 months before the claim, or US$50. No claim can be valued by a coin balance or any in-game amount. Nothing in these terms limits liability that cannot be limited by law, or your rights as a consumer.

16. Apple

Because you get the app from the App Store:

• These terms are between you and FlyCow only, not Apple. FlyCow, not Apple, is responsible for the app and its content.
• Your licence is limited to using the app on Apple-branded products you own or control, as allowed by the App Store Usage Rules.
• FlyCow, not Apple, is responsible for maintenance and support. Apple has no obligation to provide any.
• If the app fails to meet any warranty that applies, you may notify Apple and Apple will refund the app's purchase price (if any). To the extent the law allows, Apple has no other warranty obligation for the app.
• FlyCow, not Apple, is responsible for any claims about the app, including product liability claims, claims that the app fails to meet legal or regulatory requirements, and consumer protection or privacy claims.
• If anyone claims the app infringes their intellectual property, FlyCow, not Apple, is responsible for investigating, defending, settling and discharging the claim.
• You confirm that you are not in a country subject to a U.S. Government embargo or designated as "terrorist supporting", and that you are not on any U.S. Government list of prohibited or restricted parties.
• You must also follow the terms of any third-party service you use with the app, such as your mobile carrier or Game Center.
• Apple and its subsidiaries are third-party beneficiaries of these terms and may enforce them against you.

Questions, complaints or claims about the app go to FlyCow at the contact details in section 19.

17. Changes to these terms

We may update these terms. We will post the new version here with a new effective date. If a change materially affects you, we will give reasonable notice in the app or on this site before it takes effect. If you keep using Slots Club after a change takes effect, you accept it. If you do not, stop using Slots Club and cancel VIP with Apple. Changes never apply to something that already happened.

18. Governing law and general terms

These terms are governed by the laws of the Province of British Columbia and the federal laws of Canada that apply there, without regard to conflict-of-law rules. If the consumer laws where you live give you rights that cannot be overridden, you keep them and may bring a claim in your local courts. If part of these terms cannot be enforced, the rest still applies. If we do not enforce a term straight away, we have not waived it. You may not transfer these terms; we may transfer them to a successor of our business. These terms, the Privacy Policy and, where it applies, Apple's Standard EULA are the whole agreement between you and us about Slots Club. The English version governs.

19. Contact

Email hello@flycowgames.com, or write to:

FlyCow Games Inc.
365 Meadowview Place
Parksville, BC V9P 1W2
Canada